Last Updated: July 28, 2026
Privacy Policy
At Credible Life ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you contact us, request a consultation, subscribe to our newsletter, or complete any online forms, we may collect:
- Full name
- Email address
- Telephone number
- Country of residence
- Nationality (where relevant)
- Employment information
- Financial planning requirements
- Retirement or pension information
- Investment objectives
- Tax residency information
- Any additional information you voluntarily provide
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referral website
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Arrange consultations
- Provide financial planning services
- Connect you with qualified financial advisers where appropriate
- Deliver investment, pension, tax, property, and estate planning guidance
- Improve our website and services
- Communicate important updates
- Send newsletters or marketing communications (only where you have opted in)
- Comply with applicable legal and regulatory obligations
- Detect fraud and protect against unauthorized activity
3. Legal Basis for Processing
Where applicable under relevant privacy laws, we process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
- Protection of vital interests where required by law
4. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Independent financial advisers within our professional network
- Pension specialists
- Tax advisers
- Investment professionals
- Estate planning specialists
- Property advisers
- IT and website service providers
- Regulatory authorities where legally required
- Professional advisers including auditors, accountants, or legal counsel
All third parties are expected to protect your information and process it only for authorized purposes.
5. International Data Transfers
As we work with clients around the world, your personal information may be transferred to and processed in countries outside your country of residence.
Where required, we take appropriate safeguards to ensure your personal information remains protected in accordance with applicable data protection laws.
6. Cookies
Our website uses cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance user experience
- Measure marketing effectiveness
You can modify your browser settings to disable cookies at any time. Please note that some website features may not function correctly if cookies are disabled.
7. Data Security
We implement appropriate technical and organizational measures designed to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
Although we take reasonable precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
- Maintain appropriate business records
When information is no longer required, it will be securely deleted or anonymized.
9. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with the appropriate data protection authority
To exercise these rights, please contact us using the details below.
10. Marketing Communications
If you subscribe to our updates, we may send you information about financial planning, pensions, tax, investment opportunities, and company news.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
12. Children's Privacy
Our services are intended for adults seeking financial advice.
We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete such information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.
The revised version will be posted on this page with an updated "Last Updated" date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Credible Life
Email: info@credible-life.com
Website: https://credible-life.com
Your Trust Matters
Protecting your privacy is fundamental to the relationship we build with every client. We are committed to handling your information responsibly, transparently, and securely while providing trusted cross-border financial guidance.
If the website will serve UK, EU, and U.S. clients, I can also prepare a GDPR-compliant Privacy Policy with additional sections covering lawful processing, international transfers, data subject rights, and compliance expectations commonly used by regulated financial advisory firms.
