Privacy Policy

Last Updated: July 28, 2026

Privacy Policy

At Credible Life (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you contact us, request a consultation, subscribe to our newsletter, or complete any online forms, we may collect:

Full name
Email address
Telephone number
Country of residence
Nationality (where relevant)
Employment information
Financial planning requirements
Retirement or pension information
Investment objectives
Tax residency information
Any additional information you voluntarily provide

Technical Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referral website
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Respond to enquiries
Arrange consultations
Provide financial planning services
Connect you with qualified financial advisers where appropriate
Deliver investment, pension, tax, property, and estate planning guidance
Improve our website and services
Communicate important updates
Send newsletters or marketing communications (only where you have opted in)
Comply with applicable legal and regulatory obligations
Detect fraud and protect against unauthorized activity

3. Legal Basis for Processing

Where applicable under relevant privacy laws, we process personal information based on:

Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests
Protection of vital interests where required by law

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

Independent financial advisers within our professional network
Pension specialists
Tax advisers
Investment professionals
Estate planning specialists
Property advisers
IT and website service providers
Regulatory authorities where legally required
Professional advisers including auditors, accountants, or legal counsel

All third parties are expected to protect your information and process it only for authorized purposes.

5. International Data Transfers

As we work with clients around the world, your personal information may be transferred to and processed in countries outside your country of residence.

Where required, we take appropriate safeguards to ensure your personal information remains protected in accordance with applicable data protection laws.

6. Cookies

Our website uses cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyse website traffic
Enhance user experience
Measure marketing effectiveness

You can modify your browser settings to disable cookies at any time. Please note that some website features may not function correctly if cookies are disabled.

7. Data Security

We implement appropriate technical and organizational measures designed to protect your information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

Although we take reasonable precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal and regulatory obligations
Resolve disputes
Enforce our agreements
Maintain appropriate business records

When information is no longer required, it will be securely deleted or anonymized.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with the appropriate data protection authority

To exercise these rights, please contact us using the details below.

10. Marketing Communications

If you subscribe to our updates, we may send you information about financial planning, pensions, tax, investment opportunities, and company news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

12. Children’s Privacy

Our services are intended for adults seeking financial advice.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.

The revised version will be posted on this page with an updated “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Credible Life

Email: info@credible-life.com

Website: https://credible-life.com

Your Trust Matters

Protecting your privacy is fundamental to the relationship we build with every client. We are committed to handling your information responsibly, transparently, and securely while providing trusted cross-border financial guidance.

If the website will serve UK, EU, and U.S. clients, I can also prepare a GDPR-compliant Privacy Policy with additional sections covering lawful processing, international transfers, data subject rights, and compliance expectations commonly used by regulated financial advisory firms.